Shipping & Pickup Policy

Thank you for shopping with Oceana Decor!

At this time, we do not offer shipping. All purchases are available for in-store pickup only.

Store Pickup

• Orders must be picked up at the branch where the product is available.

• Once your order has been confirmed and prepared, you will be notified that it is ready for pickup.

• Please wait for your pickup confirmation before visiting the store.

Pickup Requirements

To help us release your order quickly, please bring:

• A copy of your order confirmation (printed or digital)

• A valid government-issued ID

If someone else will be picking up your order, please notify us in advance. The authorized representative must present:

• A copy of the order confirmation

• A copy of the purchaser's valid ID

• Their own valid government-issued ID

Pickup Timeframe

We recommend picking up your order as soon as possible after receiving your pickup notification. If you anticipate a delay, please contact us so we can make appropriate arrangements.

Orders that remain unclaimed for an extended period without prior communication may be canceled at our discretion.

Product Availability

Some products are available only at specific Oceana Decor branches. Pickup will always be assigned to the location where the item is currently in stock.

If an item becomes unavailable after your order is placed, we will contact you as soon as possible to discuss available options.

Future Shipping Services

We are working toward offering shipping in the future. Once this service becomes available, this policy will be updated with shipping methods, delivery timeframes, and applicable rates.

If you have any questions regarding your order or pickup, please contact us through our Contact page or your selected Oceana Decor branch.